FAQ
General
What kind of bike should I buy?
It depends on your kid's age. Please use the filter of the age to find the bike you can buy.
Can I track my order?
Yes! Once your order ships, you'll receive an email with the tracking number. You can also contact us anytime and we'll check for you.
Do you offer warranty?
Yes, we do offer a two-year warranty. To register your product under warranty, please kindly provide us with your order number and purchase details to us: support@loyalkid.net.
Where can I find your latest products?
We will update the product list on our official website: www.loyalkid.net and Amazon, please search: LOYALKID to find our resellers' store about our latest products.